Human Resources Specialist

1. Basic Information

2. Job Purpose

To study the objectives and strategies of the Human Resources Department and prepare specialized HR technical studies, methodologies, policies, regulations, procedures, and work manuals. The role also involves assessing the work environment and educating and guiding employees regarding their duties and employment obligations.

3. Key Responsibilities

• Prepare specialized HR studies related to:
• Employee empowerment
• Employee happiness and well-being
• Delegation of authority
• Work performance standards
• Performance indicators (KPIs)
• Job rotation
• Other HR-related initiatives.
• Study the objectives and strategies of the Human Resources Department by reviewing strategic and operational plans and identifying the resources and requirements necessary to achieve these objectives.
• Develop and update HR methodologies, policies, regulations, procedures, and work manuals in line with organizational needs and changing business requirements.
• Analyze the work environment and identify operational challenges, issues, and obstacles affecting performance.
• Review existing forms, methods, and work practices and provide recommendations for improvement and development.
• Recommend best practices to enhance HR performance to the highest possible standards.
• Raise awareness among employees regarding their job responsibilities and obligations and prepare awareness materials that strengthen organizational loyalty.
• Provide technical and administrative support to ensure compliance with quality standards and institutional excellence requirements, and maintain readiness for both internal and external organizational assessments.
• Prepare periodic reports on work progress, achievements against KPIs, implementation challenges, and corrective actions taken.
• Perform all assigned duties in accordance with the organization's Information Security and Confidentiality Policy and within the scope of delegated authority.
• Perform any other duties related to the nature of the job as assigned.

4. Educational Qualifications & Experience

Education

• Bachelor's Degree

Experience

• UAE Nationals: 2–4 years of relevant experience.
• Non-UAE Nationals: 6–9 years of relevant experience.

Preferred Specializations

• Administrative Sciences
• Human Resources Management
• Quality Management

5. Leadership Competencies

6. Core Competencies

7. Technical Competencies

• Thorough knowledge of the Dubai Government Human Resources Management Law.
• Institutional Excellence and Leadership Standards.

8. Career Path

Level One

• Human Resources Specialist

Level Two

• Senior Human Resources Specialist
• Principal Human Resources Specialist

9. Accountability & Compliance

The employee shall:

• Commit to transparency, fairness, and integrity.
• Disclose any conflicts of interest and comply with Dubai Municipality's Conflict of Interest Policy.
• Implement improvement initiatives to increase the efficiency and effectiveness of HR operations and services while ensuring compliance with applicable laws.
• Achieve the strategic and operational KPIs of the department.
• Achieve approved efficiency and effectiveness indicators for assigned operations and services.
• Comply with information security and confidentiality policies and operate within delegated authorities.
• Follow the assigned training plans and continuously develop professional competencies.
• Adhere to attendance and working hours regulations.
• Implement approved operational risk management measures and ensure business continuity.
• Comply with all applicable laws, regulations, and compliance requirements.
• Report any incidents of corruption, bribery, fraud, or violations of applicable legislation.

10. Additional Requirements

Reporting Line

Reports directly to:

Director of Human Resources Department

Supervision

No supervisory or leadership responsibilities.

Working Environment

• Primarily office-based.
• Field work ranges between 40% and 60% depending on operational requirements.

Work Relationships

Internal Communication

Regular communication with:

• HR Director
• Department Managers
• Colleagues
• Concerned organizational units

External Communication

No regular external communication is required.

Allowances

Any allowances (such as mobile phone or vehicle allowances) shall only be granted if the employee meets the eligibility criteria stipulated in the approved policies and procedures.